Frequently Asked Questions
Montessori Days · Helpful answers
A little clarity for your day.
From choosing an activity to finding your delivery, start with the answers below.
What does Montessori-inspired mean?
Our approach draws on independence, purposeful activity and learning through doing. Our range includes hands-on play activities; not every item is a traditional Montessori material or certified by a Montessori organization.
How do I choose an activity for my child?
Start with the age guidance on the product page, then consider your child’s interests and current abilities. Check the dimensions, materials and any small-parts warnings before ordering. Contact us if you need clarification.
Does my child need adult supervision?
Follow each product’s safety instructions and age recommendations. Supervise play appropriately, especially when small parts are present, and keep unsuitable items away from younger children.
How much is shipping?
Shipping rates and free-shipping thresholds vary by destination. See the country-by-country shipping table. Qualification is based on your merchandise subtotal after discounts, excluding shipping and taxes.
When should my order arrive?
We aim to process orders within 24 hours. Standard delivery is estimated at 5–10 business days after dispatch. Carrier delays and busy periods can occasionally extend delivery to 12–14 business days. See our Shipping & Orders page.
Can I cancel my order or change the address?
Email service@montessoridays.com within 12 hours of ordering, with your order number and the requested change. After 12 hours, changes or cancellations are no longer guaranteed.
Why did only part of my order arrive?
Items may travel in separate parcels from different available warehouses. Check your shipping emails for tracking details. If something appears missing, contact us within 14 days of delivery.
Can I return an item?
Request approval within 14 days of delivery. Change-of-mind returns must be unused, in their original condition and packaging. A $15 USD prepaid return-label fee is deducted from your refund. Read the full return policy before sending anything back.
What if an item arrives damaged or incorrect?
Email us within 14 days of delivery with your order number and clear photos of the item, packaging, shipping label and SKU label, where available. Approved damaged, defective or incorrect-item returns have no return shipping fee.
How do I contact you?
Email service@montessoridays.com. Include your order number for order questions. Please do not send passwords or full payment card details.