Contact Us
Montessori Days · Customer care
A little help for your day.
Questions about a toy, a delivery or a return? We’re happy to help you find the next step.
Email our team
You can email us at any time. Our team will reply as soon as possible.
For an order question
Please include your order number, the email used at checkout and a short description of what you need. For delivery questions, include your tracking number if you have one.
For a damaged, missing or incorrect item
Contact us within 14 days of delivery. Include clear photos of the item, packaging, shipping label and SKU label, where available. Please keep the packaging while we review your request.
For a cancellation or address change
Contact us within 12 hours of placing the order. Add “Order change” and your order number to the subject line. After 12 hours, changes are no longer guaranteed.
Before sending a return
Please wait for return approval and the correct return address. The address printed on your parcel is not necessarily our returns address.
Your details stay yours
Please do not email your full payment card number, security code or account password. Your order number is enough to help us get started.